Senior Administrator (Reception&Bar) \ Старший администратор

Департаменты: 
Фронт-офис
Город: 
Москва
Компенсация: 
от 47 000 тыс до вычета НДФЛ
Отель: 
Holiday Inn Express Moscow Baumanskaya
Контактное лицо: 
Абакумова Вера
Контактный телефон: 
+79264008926
E-mail: 
vera.abakumova@ihg.com
Описание вакансии: 

NEW HOLIDAY INN EXPRESS MOSCOW BAUMANSKAYA HOTEL (we've opened in March 2019) - is a modern smart hotel near with Next Generation rooms and All Day Dining and Express Start™ Breakfast included.Holiday Inn Express® Moscow – Baumanskaya hotel is a 7-minute walk from Baumanskaya metro station.

We are inviting the candidate for the position of Senior administrator to join our team:

Your duties will include:

· To provide a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel (Front Office and F&B - bar, cafe)

· To find suitable solutions to meet customers needs depending on the possibilities available at the hotel.

· To carryout all necessary operations when guests arrive and depart (check-in/ check-out)

· Take guests orders in the Express bar and accurately input into the Micros (Symphony) system

· Respond to a wide range of guest requests and promote hotel facilities

· Manage invoicing payments and cash operations during the day shift

· Check the “room report” and keep housekeeping informed of any modifications

· To take reservations and business enquiries out of office hours.

What profile are we looking for?

· Language - English advanced

· Experience in hospitality on the position of receptionist, night auditor or supervisor

· Work experience in the international hotel company will be an advantage

· Knowledge of specialized hotel programs (Opera, Micros)

· Guest-oriented and service minded

· Diplomacy and self-control

· Well- organised

· Ability to listen and anticipate

· Smile!

We offer:

· Day and Night shifts ( 2/2 8.00-20.00 or 20.00-8.00)

· Young and friendly team

· Free meals in staff canteen

· Medical insurance

· Loyalty program for employees

· Location: 7-minute walk from Baumanskaya metro station

· Opportunities for professional and career growth in IHG

Do you have what it takes to be a leader in the world's most global hotel company? If so, make it happen and apply now for a career with InterContinental Hotels Group, where a world of personal and professional opportunities exist.

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