Senior Administrator \ Старший администратор
Intercontinental Hotels Group operate and franchise more than 5100 hotels, offering close to 800 000 guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.
NEW HOLIDAY INN EXPRESS SHEREMETYEVO HOTEL (we're opened in february 2018) is a modern hotel in Moscow Sheremetyevo International Airport (SVO) with an all-day cafe/bar, free Wi-Fi and free inclusive breakfast. Holiday Inn Express Moscow - Sheremetyevo Airport is ideally located only 8 minutes’ walk from Sheremetyevo International Airport and from the AeroExpress Train Terminal which will take you directly to Moscow city centre in just 35 minutes every half an hour.
We are inviting the candidate for the position of Senior administrator to join our team:
Your duties will include:
- To provide a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel
- To find suitable solutions to meet customers needs depending on the possibilities available at the hotel.
- Train and manage employees of Front Office and F&B department
- To carryout all necessary operations when guests arrive and depart (check-in/ check-out)
- Respond to a wide range of guest requests and promote hotel facilities
- Manage invoicing payments and cash operations during the day shift
- Check the “room report” and keep housekeeping informed of any modifications
- To take reservations and business enquiries out of office hours.
What profile are we looking for?
- Language - English advanced
- Experience in hospitality on the position of receptionist, night auditor or supervisor
- Work experience in the international hotel company will be an advantage
- Knowledge of specialized hotel programs (Opera, Micros)
- Guest-oriented and service minded
- Diplomacy and self-control
- Well organised
- Ability to listen and anticipate
- Day shift 2/2 from 09.00 till 21.00
- Young and friendly team
- The newest equipment
- Free meals
- Medical insurance
- Loyalty program for employees
- Hotel located in the Sheremetyevo airport area
- Opportunities for professional and career growth in IHG
Do you have what it takes to be a leader in the world's most global hotel company? If so, make it happen and apply now for a career with InterContinental Hotels Group, where a world of personal and professional opportunities exist.