BELLBOY

Департаменты: 
Фронт-офис
Город: 
МОСКВА
Компенсация: 
20000
Отель: 
HOLIDAY INN SELIGERSKAYA
Контактное лицо: 
Юлия Макарова
Контактный телефон: 
+79036652425
E-mail: 
yulia.makarova@ihg.com
Описание вакансии: 

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. 

As a Bell Boy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: 

•Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure 
•Maintain effective communication with all related departments to ensure smooth service delivery 
•Maintain an up to date knowledge of the hotel and local services 
•Maintain awareness of guest profile through Opera guest profile system 
•Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out 
•Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner 
•Deliver guest messages and other deliveries immediately without delay in a professional manner 

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