Reservation Agent

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Департаменты: 
Бронирование
Город: 
Москва
Компенсация: 
от 34 000 gross
Отель: 
Ибис Москва Октябрьское Поле
Описание вакансии: 

We are happy to welcome you in our brand new opening hotel Combo ibis budget and ibis Moscow Oktyabrskoye Pole!!! 

Job Responsibilities:

  • Takes reservations over the phone, by fax or internet, and handles all associated operations;
  • Increases and optimises room sales in line with the brand and hotel's sales policy;
  • Confirms the reservation;
  • Takes care over written communications.

Skills/ Qualities:

  • Fluent in the national language, good working knowledge of English;
  • Good listening and analytical skills, attentive;
  • Excellent telephone manner;
  • Diploma or degree in hospitality is preferred;
  • Preferably has 1 or 2 years' experience in a customer service or telephone contact position, Opera user
  • Guest oriented and service minded;
  • Diplomacy and self-control;

We offer:

  • Employment and social guarantees according to the Russian Labor Code
  • Free meals in hotel cafeteria;
  • Medical insurance;
  • Opportunities for professional and career growth;
  • Attractive employee rates in all the ACCOR hotels worldwide
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